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Thread: Work bypassing the UPS replacement of a faulty product

  1. #1
    Junior Member
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    Work bypassing the UPS replacement of a faulty product

    So I tried to install his monitor, and they told me they would send UPS with a brand new item in exchange for a broken one. Now my dilemma is how do I get around this. Is there a way to trick US into giving me a new product without getting the defective product back? Or can I pack them? Should I talk to the company and try to get them to provide me with an improved replacement instead?

  2. #2
    Junior Member
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    Jun 2021
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    They wonșt make a replacement

  3. #3
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    Jun 2021
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    UPS are very kind to their customers. The delivery system is great and fast, and I used their services many times and never had any problems. Only once I had problems with my graphic card. It was delivered so fast that I didn't manage to check the package tracker. I didn't even check the parcel when I got it and noticed that the box had some defects when I got home. The graphic card was destroyed during delivery, so I called customer service and explained the situation, and they were so kind and refunded the money I paid for the graphic card.

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